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1-877-WHENEVER
(877-943-6383)
Florida: 941-955-1020 Alaska: 907-272-7368
New York: 646-290-7941
California: 310-728-8286 Colorado: 720-249-4127 Canada:+1 905-267-0894
London +20-3002-0933 Mexico:+52-558-525-6144
Ukraine +380-67-372-5154
Nigeria:+702-776-9129

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Satellite Phone Store Policies

Customer Privacy Statement:
Whenever Communications LLC. DBA: SatellitePhoneStore.com (SPS) does not and will not share or use customer information other than for strict purposes of conducting and executing a transaction of business with that customer. No other companies or parties are allowed access to any information collected by SPS except for the purpose of completing an agreement of service with a related service provider.

Company Information:
©2003-2008
Whenever Communications LLC.
1-877-WHENEVER (943-6383)
All rights reserved.

Whenever Communications LLC.
Doing Business As: www.SatellitePhoneStore.com

Is an autorized retailer for Iridium and Inmarsat MSS Satellite Service.

Whenever Communications LLC. is incorporated and representated in Nevada. Any legal jurisidiction or notices should be conducted in Nevada, with a notification address:

SatellitePhoneStore.com
711 S. Carson St. #4,
Carson City, NV 89701

or sent to our Sarasota Florida Office:

SatellitePhoneStore.com
1945 17th Street.
Sarasota, FL 34234
PH: 877-971-2255 Fax: 877-971-2255
email: fax@satellitephonestore.com

Anchorage Alaska Office:

AnchorageSatellitePhones.com
1231 West Northern Lights Blvd,
Suite 202
Anchorage, AK 99503
PH: 907-272-7368

Return Policy:
SPS wants to insure its customer satifiaction with our satellite products so we offer a 30-day return policy on most products and handheld satellite phones. Returnable product will be subject to a 15% restocking fee, and shipping costs are deducted from any refund. Product must be in the same condition as sold to customer with the product manuals and packaging included in the return. Customer should also ship product back at their own expense in a verifiable manner (ie. Priority mail confirmed delivery), and packed in a reasonable way to avoid product damage. If product was defective, then SPS or the prodcut manafacturer will take care of the shipping costs. In most cases, we ship the replacement equipment to the customer, and the customer returns defective equipment back in a pre-paid shipment box.
NON-RETURNABLE and NON-REFUNDABLE items are:

  • Any Prepaid Airtime Cards
  • Car Kits
  • Portable docking kits
  • FAU-200 fixed phone
  • GSP2800/2900 fixed phone
  • Satellite Fixed Phones
  • special order or made to order products or accessories

SATELLITE SERVICE AGREEMENTS:
Iridium Satellite Service Agreement
Inmarsat BGAN Satellite Service Agreement

PLEASE NOTE:

SPS also buys back sat phones, modems and other mobile satellite equipment.
Please check with us or send an email and photos with any satellite equipment offers.

 

 
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SatellitePhoneStore.com 1945 17th Street
Sarasota, Florida 34234 USA
Toll Free FAX: 1-877-971-2255 - International FAX: +1 941 894 6682
Copyright © 2004-2009 Whenever Communications LLC. DBA: Satellite Phone Store All Rights Reserved.