SatellitePhoneStore.com offers a variety of options for maintaining and servicing satellite communication equipment.
This maintenance plan has been designed by for our Iridium and BGAN customers, as well as new customers with this equipment purchased prior to becoming a SatellitePhoneStore customer. This plan is perfect for anyone that wish's to keep their Iridium phones or Inmarsat BGAN terminals in optimal working condition and includes the following:
The Standard Maintenance Plan does not cover the cost of any repairs/replacement parts or repair labor. To enroll, simply complete and return the enrollment form and one of our service representatives will contact you to complete the signup.
This plan provides all the Standard Maintenance Plan services and includes parts, service, and labor for repairs. Some of the list of parts, services, and repairs include: Antenna; SIM card reader/SIM latch door/MMI PCB; LCD screen; Front or Back Housing; Data port; Microphone; Speaker; Keypad Board; Antenna Swivel Socket, and sensor; Keypad; Volume switch; Capacitor; Battery/Internal memory battery.
*This plan is currently for Iridium satellite phones only.
Iridium Phones
1 year - $149.00
2 years - $249.00
3 years - $325.00
4 years - $395.00
5 years - $425.00
To enroll, simply complete and return the enrollment form and one of our service representatives will contact you to complete the signup.
As an additional benefit there are replacement equipment options for warranty and service plan customers. With this added option there is an additional cost on the annual price depending on the equipment owned. There is also a deductible for the replacement of the un-repairable equipment. Contact us for more information.
Water Damaged Equipment If a unit is submerged/water damaged, take the battery out as quickly as possible to prevent further damage to the main board. The longer the unit sits, the more corrosion sets in, so the equipment should be sent in for treatment as soon as possible. This process is not guaranteed. Any submerged unit will possibly need other parts replaced which would be added at that time.
Independent Agent All repairs done through SatellitePhoneStore are done in a thorough and professional manner by trained technicians. We do not represent any satellite communication network as a service and repair center. We are an independent agent.
Maintenance program enrollment form
Repair and maintenance/RMA form
Repair and warranty information
Email: repairs@satellitephonestore.com
Phone: +1 941 955 1020 EXT 109
